Making A Withdrawal

Scheduled Withdrawals Open: March 2020

Financial Hardship/Home Purchasing Withdrawals

How can I apply to withdraw my deposits?

You must be at least 18-years of age to withdraw your deposits.

If you were under-18 years of age when your first deposit was made, you must complete our financial literacy quiz before you can withdraw (see bottom of page).

Normally, you may not withdraw a deposit until at least 12 months after it was made.

After this 12 month period, you can withdraw your deposit during one of our regular withdrawal periods. There will be two every year (starting Quarter 3: 2019):

The withdrawal periods are currently:

1) 2nd September - 15th September (Payments released 1st October)

2) 2nd March - 15th March (Payments released 1st April)

These dates are subject to change.

The withdrawal portal and application form will be available during the withdrawal periods.

You must have your application submitted by 5pm on the closing day to be eligible to withdraw.

For these withdrawals, a summary of our terms and conditions can be found in our General Withdrawals Policy.


What if I need to use my deposits now?

Outside of the scheduled periods above, you can apply to withdraw at any time for:

1)     Financial Hardship; or

2)     Home Purchasing.

The relevant policy and criteria can be found here.

If you think you meet the criteria, you can apply by clicking the button at the top of this page.

If you were under-18 when you enrolled:

You need to complete our financial literacy quiz and score at least 75% (15/20 questions) before you can withdraw your deposits.

You will need access to a calculator.

You may repeat the quiz as many times as you need.

Once you have completed the quiz with a passing score, you will have met the financial literacy requirement to withdraw.

To get started, click the button below:


For any enquiries please refer to the Frequently Asked Questions or email us at .